Your data. Handled with care.
Your catalog, costs, and vendor relationships are your business — literally. Here's how we protect them, keep your shop isolated from every other shop, and limit the damage if anything ever goes wrong.
The principles
Your data is yours
We don't sell your data or trade on it. You can export your catalog whenever you want — your business isn't locked in.
Every shop is isolated
Your data is fenced off from every other merchant at the database level, so one shop can never see or touch another's.
Least privilege
Systems and people get only the access they need to do their job — nothing more. Sensitive keys stay server-side, never in your browser.
Small blast radius
We design so that if any one part fails or is compromised, the damage stays contained — not spread across your business or others'.
The practices
Encrypted in transit & at rest
Data is encrypted on the wire and where it's stored, using the protections of our infrastructure providers.
Careful change management
Changes move through testing and staging with a human sign-off before they ever reach the system running your shop.
Backups & recovery
Your data is backed up so it can be recovered, and we never change live merchant data without care and approval.
Honest about incidents
If something affects your data, we'll tell you plainly — what happened, what we did, and what it means for you.
Have a security question?
Evaluating us for your shop and need specifics? Ask — we'd rather answer directly than hand you a checkbox.